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Village of Northbrook - IT Support Technician
The Village of Northbrook is looking to fill a Support Technician position in the Information Technology Department. The person in this role will assist Village staff by providing first level support and troubleshooting, and triaging of technology issues with escalation to other IT staff, as needed. Technologies includes desktop and laptop computers, software, tablets and mobile phones, printers and copiers, and other network-attached devices such as scanners. The Support Technician will manage incidents and problems within the Village’s service desk system and will update solutions and documentation. Knowledge of Microsoft Windows 10 and Microsoft Office required. Experience troubleshooting wired/wireless network connectivity and IP telephony phones strongly desired. Candidates should have strong computer and troubleshooting skills and be able to work efficiently both independently and within a team. The Support Technician position requires excellent communication skills, both verbal and written, and the ability to work with a variety of levels of staff with varying degrees of technical expertise. Successful candidates will have one or more years of experience supporting technology solutions with a strong desire to learn more, and an Associates or Bachelors degree in computer science of a related field.
The Village of Northbrook offers a competitive salary DOQ and a comprehensive benefits package including health, life and dental insurance, a pension plan and generous paid time off.
Interested? Apply with resume and cover letter to email@example.com, with Support Technician in the subject field. The position will remain open until filled.
Town of Normal - Network Administrator
The Information Technology Department is currently undergoing significant transformation and is rebranded as the Innovation and Technology (I & T) Department. The new department will oversee smart city and innovation-oriented projects while continuing to provide a strong technology backbone for efficient functioning of Town operations. The I & T Department aids the organization in navigating the complexities and advantages of a dynamic and transforming technology environment. In this way, we help to further the Town's goal to provide services that ensure a high quality of life for our residents. We welcome applicants who desire such a dynamic and impactful work environment.
This position will be part of a small team in the Innovation and Technology (I & T) Department and will be responsible for maintaining the Town's computer systems, local area networks (LAN), wide area networks (WAN), and cyber security. In addition, this position will play a key role in assisting the Town in its smart city journey. It could include working with vendors on expansion and maintenance of interconnected networks of sensors and endpoints that continuously record, exchange, and store data.
Village of Arlington Heights - IT Systems Analyst
The Village of Arlington Heights, a northwest suburb of Chicago, population 75,100, is seeking an IT Systems Analyst position in the Integrated Services Department-IT Division.
This position is responsible for maintaining and improving information systems with a concentration on software and end-user support for the Village. Participates with Information Technology staff to maintain and support applications, define end-user application requirements, train and support end-users, resolve software problems, and ensure data integrity and security. Must be able to provide after-hours support on an as needed basis.